Privacy Policy | Empire Creative Marketing

Effective Date: September 23, 2025

This privacy notice discloses the privacy practices for Empire Advertising & Design LLC (“Empire Creative Marketing”, “Empire Creative Studios”, “Empire Creative”, “we,” “our,” or “us”), operating under the brands Empire Creative Marketing and Empire Creative Studios. This privacy notice applies solely to information collected by our websites, http://empiread.com and https://empirecreativestudios.com.

This notice will inform you about the types of personally identifiable information we collect, how we use it, with whom we may share it, the choices available to you, the security procedures we have in place, and how you can correct any inaccuracies in your information. It also describes how we comply with A2P/TCPA regulations for SMS communications.

Who We Are

Business Name: Empire Advertising & Design LLC
Brand Names: Empire Creative Marketing, Empire Creative Studios
Location: 1145 Butler Rd., League City, TX 77573
Websites: http://empiread.com, https://empirecreativestudios.com

Personal Data We Collect & Why

We are the sole owners of the information collected on this site. We only access or collect information that you voluntarily provide via contact forms, email, SMS, or other direct communications. We will not sell or rent your information to anyone.

The data we collect may include:

Contact Information and Personal Details:

• Name, email address, phone number, and physical address

   

• Company or business information, when submitted via forms

   

• Payment information when making purchases or requesting quotes

   

• Opt-in records and timestamps for all communications (email, SMS, etc.)

   

Website Usage Data & Cookies:

• IP address, browser type, device information, and website usage patterns

   

• Cookies and similar tracking technologies used for analytics, user preferences, marketing, and site functionality

   

Customer Communication & Service Records:

• Inquiries, service requests, appointment details, preferences, and feedback

   

• Records of prior interactions for follow-up and service improvement

   

Comments & Public Interactions:

When visitors leave comments on the site, we collect the data provided in the comments form, as well as the visitor’s IP address and browser user agent string for spam detection. A hashed version of your email may be used by Gravatar to display profile pictures; see Gravatar Privacy for details.

How We Use Your Information

We use your information to:

• Respond to inquiries, provide requested information, and fulfill services

   

• Communicate about appointments, promotions, updates, and service-related notices

   

• Improve website functionality, usability, and marketing effectiveness

   

• Maintain records of your consent, preferences, and service history

   

• Analyze site and marketing performance using tools such as Google Analytics and Facebook Pixel

   

We do not sell, trade, or rent personal information. Aggregated, non-identifiable data may be shared with partners for analytics and marketing purposes, but personal identifiers are never shared without consent.

SMS/Text Messaging & A2P/TCPA Compliance

Empire Creative complies fully with A2P/TCPA regulations. We do not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing unrelated to our services. All SMS opt-in data is kept confidential. By opting in to receive SMS messages, you agree to receive messages related to requested services, such as appointment reminders, customer support, and important updates.

SMS Guidelines:

• Consent & Opt-In: Messages are sent only to users who have explicitly opted in. Timestamped records are maintained for compliance.

   

• Opt-Out: Reply “STOP” to unsubscribe; a final confirmation is sent. All requests are processed within 24 hours.

   

• Frequency & Content: Message frequency depends on your interactions. Messages are related to requested services and do not include promotional content without explicit consent.

   

• Help & Support: Reply “HELP” or contact info@empiread.com for assistance.

   

• Carrier Info: Standard message/data rates may apply. Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

   

• Record Retention: SMS opt-in and consent records are retained for a minimum of 2 years to comply with A2P/TCPA requirements.

   

Cookies & Tracking Technologies

Cookies and similar tools are used to:

• Analyze website traffic and user behavior

   

• Remember user preferences and enhance site functionality

   

• Deliver targeted marketing through third-party services (e.g., Google Ads, Facebook Pixel)

   

You can manage cookies via your browser settings; note that disabling cookies may limit some site functionality.

Embedded Content & Third-Party Links

Embedded content from other websites behaves as if you visited that site directly. These sites may collect information, use cookies, or track interactions. Empire Creative is not responsible for third-party privacy practices, and we encourage reviewing their policies.

Data Retention

Contact information submitted via forms or comments is retained indefinitely to recognize and reference prior communications when needed. SMS opt-in and consent records are retained for at least 2 years for A2P/TCPA compliance.

Your Rights

You may:

• Request an exported copy of your personal data

   

• Update, correct, or delete personal data

   

• Withdraw consent for communications

   

• Opt out of marketing emails or SMS

   

• Lodge a complaint with a supervisory authority if your rights are violated
  

To exercise these rights, contact us using the information below.

CAN-SPAM & Email Marketing

We comply with the CAN-SPAM Act by providing accurate subject lines, sender information, our physical address, and an easy unsubscribe method. Emails are sent only to those who opt in or are existing clients. Opt-out requests are promptly honored.

Information Sharing & Disclosure

We do not sell or rent personal data. We may share information:

• With service providers for operational support (payment processing, appointment scheduling, SMS delivery)

   

• For legal compliance, to protect rights, or in response to law enforcement requests

   

• During mergers, acquisitions, or asset sales; data remains protected under this policy

   

SMS opt-in data is excluded from third-party sharing except for approved SMS delivery providers.

Data Security

We implement reasonable security measures, including SSL encryption, secure storage, access controls, employee training, and disaster recovery protocols. While we strive to protect your data, no method of transmission or storage is 100% secure.

Children’s Privacy

We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child submitted information, contact us to have it removed.

Changes to This Privacy Policy

Updates may occur periodically. The latest version is always on our website. Significant changes will be communicated via email or website notice.

Contact Us

For privacy-related questions, please contact:
Empire Creative Marketing
Phone: (281)-486-8882
Email: info@empiread.com
Website: www.empiread.com

By using our website or services, you consent to this Privacy Policy.

Terms and Conditions

Review Empire Creative’s Terms & Conditions to understand your rights and responsibilities when using our website, services, content, and digital platforms.